Our Commitment to Patients
At VHC Hospital, we are committed to providing ethical, transparent, and high-quality healthcare while ensuring patient rights, privacy, and compliance with hospital policies.
Patient Rights
- Receive safe, professional, and high-quality medical treatment.
- Be treated with dignity, respect, and without discrimination.
- Receive treatment from qualified healthcare professionals.
Informed Consent & Decision Making
- Be fully informed about their diagnosis, treatment options, and risks.
- Seek second opinions or refuse treatment, as permitted by law.
- Participate in decisions regarding their healthcare.
Privacy & Confidentiality
- Have personal health information protected and kept confidential.
- Expect secure handling of medical records and communication.
- Choose who can access their health information.
Safety & Security
- Receive care in a safe and clean environment.
- Be free from abuse, harassment, or unnecessary restraints.
- Have access to emergency medical care when needed.
Complaints & Feedback
- Voice concerns or complaints without fear of retaliation.
- Receive a timely response to grievances.
- Provide feedback to improve hospital services.