Hospital Policies

1. Admission & Discharge Policy

  • Admissions are based on medical necessity and availability.
  • Discharge planning includes post-care instructions, medication guidance, and follow-up recommendations.

2. Visitation Policy

  • Visitors are allowed during designated hours to maintain patient comfort.
  • Infection control measures may restrict visitation during outbreaks.
  • Special permissions are granted for critical patients or special needs.

3. Billing & Payment Policy

  • Transparent billing with detailed cost breakdowns.
  • Payment options, including insurance processing and cash and card payment, are available.
  • Patients can request financial assistance if eligible.

4. Code of Conduct for Patients & Visitors

  • Patients and visitors must respect hospital staff and other patients.
  • Harassment, violence, or disruptive behavior will not be tolerated.
  • Hospital property and equipment must be used responsibly.

5. Emergency & Ambulance Policy

  • Ambulances are available for emergency transport and critically ill patients.
  • Emergency cases receive priority care upon arrival.

6. Laboratory & Diagnostic Services Policy

  • Tests are conducted with the highest accuracy and confidentiality.
  • Patients receive results in a timely manner.
  • Proper patient consent is obtained before conducting sensitive tests.

7. Surgical & Treatment Consent Policy

  • Patients must provide informed consent before any surgical procedure.
  • Risks, benefits, and alternatives are clearly explained.

8. Home Care & Follow-Up Services Policy

  • Home visits are available for eligible patients, including elderly and post-surgical cases.
  • Follow-up care is scheduled based on medical necessity.

9. Commitment to Excellence

At VHC Hospital, we uphold these policies to ensure patient safety, privacy, and superior healthcare services. We continuously strive to improve our standards to provide the best medical experience for all.